Privacy Policy

Who we are:

Our website address is: https://www.plasmastudio.co.uk.

Cookie Monsters:

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data:

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site,  you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information:

This information is only used to process orders placed by yourself.

Terms and conditions:

All goods remain the property of  “The Plasma Studio” and will not be dispatches untill full payment is received. We will endeavour to ship goods as soon as practical, generally three working days. Please note – items which are out of stock may take up to 15 working days to ship as folding and powder coating are outsourced to local specialist companies. Please contact us if any time restraints apply.

Complaints:

All complaints will be dealt with on an individual basis.